Shipping policy
Shipping Policy
We aim to provide you with a reliable and transparent delivery service. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–2 working days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email with tracking details (where applicable).
Delivery Options within the United Kingdom
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Standard Delivery: 3–5 working days.
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Express Delivery: 1–2 working days.
Delivery times are estimates and may vary depending on your location and external courier delays.
International Shipping
We currently ship to selected international destinations. Delivery times and costs will be calculated at checkout based on your location. Please note that international orders may be subject to customs duties, import taxes, and fees, which are the responsibility of the customer.
Shipping Costs
Shipping fees are calculated at checkout and vary depending on the delivery method and destination. Free delivery may be available for orders over a certain amount (as stated on our website).
Delays
While we strive to deliver your order on time, unforeseen circumstances (such as courier delays, strikes, or extreme weather) may occasionally affect delivery times. We appreciate your understanding.
Contact
If you have any questions regarding your delivery, please contact us at support@decorkora.com .