Contact information
Contact Information
We are committed to ensuring clear and accessible communication with our customers. Should you require assistance, please use the contact details provided below.
1. Company Details
DecorkoraRegistered Address: Baker Street London - NW1 6XE
Email: support@decorkora.com
2. Customer Service Hours
Our customer support team is available to assist you during the following hours:
- Monday to Friday: 8:00 AM – 5:00 PM
- Closed on weekends and UK public holidays
3. Response Times
We endeavour to respond to all enquiries within 1–2 working days. For order-related matters, please include your order number to enable us to assist you promptly.
4. Alternative Contact Methods
Customers may also reach us via the Contact Form available on our website. Any communication made through this channel will be directed to our customer service team for review and response.
